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Refund and Returns Policy

This Refund and Returns Policy (“Policy”) sets forth the terms and conditions governing all purchases made through the website www.nokro.com (“Website”) operated by Nokro (“Company”, “we”, “us”, or “our”).

By accessing or using this Website and purchasing any of our digital services or products, you (“User”, “Customer”, or “you”) acknowledge and agree to be bound by this Policy without limitation or qualification.

1. No Refund Policy

All sales made through Nokro.com are final. The Company maintains a strict no-refund policy under all circumstances. By proceeding with any purchase, you confirm and accept that:

  • No refunds will be provided once a purchase is completed.

  • This applies to all digital goods, services, subscriptions, consultations, or other offerings made available through the Website.

  • Requests for refunds due to dissatisfaction, non-usage, change of decision, user error, or any other reason will not be entertained.

This policy is binding regardless of the method of payment, delivery status, or perceived performance of the service.

2. Nature of Products and Services

All products and services offered on Nokro.com are digital in nature and are considered delivered at the time of order confirmation, account access provision, or file delivery. Due to the irreversible nature of digital products and services, we do not offer exchanges, cancellations, or refunds.

3. Disputes and Chargebacks

Initiating a chargeback or dispute with your financial institution in violation of this Policy shall constitute a breach of our terms of service. In such cases, the Company reserves the right to:

  • Suspend or permanently terminate your access to all current or future services;

  • Pursue legal remedies to recover any chargeback amounts, including but not limited to legal fees, collection agency costs, and related expenses.

4. Exception Requests

Although refunds are not issued under this Policy, if you believe a technical error has resulted in duplicate charges or failure to deliver services, you may contact us within three (3) business days of the transaction. Such cases will be reviewed internally, but submission of a request does not guarantee a refund or resolution in your favor.

5. Modification of Policy

We reserve the right to amend this Policy at any time, without prior notice. Any changes will become effective upon posting to this Website. It is your responsibility to review this Policy periodically for updates.

6. Contact Information

If you have any questions or concerns regarding this Policy, you may contact us at:

Nokro – Legal Department
Email: support@nokro.com
Website: https://www.nokro.com